Can I check for faults and book an engineer if needed?

Once in a while, you might find that your TV, broadband or phone service isn’t working properly because of planned maintenance work, an unexpected network outage or a fault with your equipment.

If you’re having trouble with our services and you think something might be wrong with our network or your kit, the first thing to do is to visit our Service Update page to check the general network status.

If there is no planned engineering, you can refer to our other FAQs or call us on 01983 242424.

 

Broadband

Telephone

TV

Billing

Plume

E-mail

Service Updates

Planned Engineering

Coronavirus

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