My broadband isn’t working, what can I do?

• Check to see if there’s a known fault with the service, you can do this by checking our Facebook, Twitter or Support Page.
• Try and connect to another website besides the one you’re currently trying to access.
• Reboot the broadband equipment (never reset),also reboot your devices and wait for a few moments.

If you still have no broadband service then please call our customer service team on 01983 242424.