How do I assign a Primary Device to someone?

Each person can have a primary device assigned to their profile. That primary device’s connections and disconnections from the network determines if they show up as being at home, which is also important for managing Sense alerts.

You should always choose a device they are not likely to leave home without and that will always stay powered. Smartwatches that connect to Wi-Fi or mobile phones are ideal.

Assigning a primary device to a person

  1. Tap on the people icon and choose a person. Ensure the device in question is already assigned to that person.
  2. If a primary device has not been set, the Assign primary device notification will be shown. Tap on the notification.
  3. Choose a primary device and tap on Done to save.

Broadband

HomePass 2.0

Telephone

TV

Billing

E-mail

Service Updates

Planned Engineering

Coronavirus

Digi Dan