Why am I receiving Sense motion notifications when no one is home?

The most common reasons for receiving false Sense Alerts when no one is in your home are:

  1. The Motion sensitivity may be set too high or pet mode is not enabled. 
    • If you have pets try enabling pet mode, or try turning down the Motion sensitivity to medium or low.  
  2. If you have more than one location, alerts are sent for all locations under your Plume account. 
    • Switch your app to the other location and check the Motion Today graph to see if the events displayed in that location correspond to the alert you have received.  

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