WightFibre Whole Home WiFi Powered by Plume® Guarantee and Homesafe

Whole Home WiFi Guarantee


You are responsible for setting parental controls or any other controls available for each service and keeping them up to date. When parental controls are on:

Plume Privacy Policy

Your privacy is of paramount importance to us.

No company succeeds without the trust of its customers. Everything we do at WightFibre, from the services we offer to the way we run our business, is done to earn your trust every day. Your personal privacy is at the foundation of that trust. We take the goal of protecting and defending your privacy very seriously.

The ideals below guide us in that mission.

You have control over your data.

Privacy mode allows you to limit Plume and WightFibre’s access to your information. However, that also means you lose some of our important security features, so be careful out there.

You have the right to be forgotten. Just let us know and we will clear your Plume data history.

We can send you your Plume data logs whenever you would like.

Your personal data stays personal.

Our technology analyses data with the sole purpose of improving your experience and protecting you online.

Our security features block potentially malicious sites. We only show these blocked sites in the Plume app to you, the user.

Access to your data is restricted to Plume and WightFibre employees on a need-to-know basis and subject to strict access controls. Our employees only see your data in order to improve your experience, like to assist you on a customer support call, and only after asking you first.