Sky has been told by the Advertising Standards Authority (ASA) that it must remove an advert on its website containing claims over its broadband reliability following a complaint from Virgin Media.
Concerns were raised that Sky’s ad misleadingly implied that the reliability of a consumer’s complete broadband service was 99.9 per cent. This ruling follows hot on the heals of a major fibre break in Sky’s network causing loss of service in areas of Hampshire and the Isle of Wight for several days. Read the full report here.
