Gigabit Voucher Scheme

WightFibre has been successful in securing funding from government to extend the roll out of full-fibre broadband to more premises on the Island. 30,000 premises on the Island have been identified by Broadband Delivery UK (BDUK), the government agency responsible for broadband rollout in the UK as ‘rural’. WightFibre has so far secured funding for 20,000 of these.

If your property is eligible for a voucher, WightFibre requests your support to apply for a voucher to ensure our new full-fibre network reaches as many homes on the Island as possible.

How do the vouchers work?

Voucher funding can only be used through a broadband supplier registered to this scheme as part of a broadband upgrade project. WightFibre have developed a project that covers many of the hardest to reach parts of Isle of Wight, and we will request vouchers on your behalf if your property is eligible.

Funding is only committed when a voucher requested on your behalf has been approved by the Gigabit Voucher Team (part of DCMS), and we have agreed to the terms and conditions. More info can be found on the Gigabit Voucher website.

The chart below shows the step-by-step process to activate a voucher:

What happens next?

Agree your connection

Look out for the email from the Gigabit Voucher team (part of DCMS). Make sure it doesn’t end up in your spam folder because until you agree the new connection, the team can’t issue a voucher and this could delay your installation.

The email will come from gigabit.vouchers@notifications.service.gov.uk with a link to the Gigabit Voucher website where you’ll find the scheme terms and conditions. If you confirm that you are happy with them, the Gigabit Voucher team will confirm to us that they have issued a voucher for you.

Wait for connection

Once we have delivered your new service we will confirm to the Gigabit Voucher team we have made the connection. They will then request that you validate your connection.

Validate your connection

Look out again for the second email from the Gigabit Voucher team from gigabit.vouchers@notifications.service.gov.uk because this time you will be asked to confirm that the new service has been connected. As soon as you have done this we will be notified as well.

A final email from the Gigabit Voucher team

You will receive one final email to confirm how much your voucher was worth. As a possible follow-up, the Gigabit Voucher team may ask if they can run a spot check on your connection a short time later.