To support our investment of £35 million towards building a full-fibre, future-proof, ultra-fast broadband network across the Isle of Wight, WightFibre have a variety of opportunities opening up over the next two years. We have roles in Sales (both residential and business sales), Customer Service, Network Engineering and Installation Engineering and in our specialist New Build team which is responsible for the build of the new network.

All our roles benefit from an Island leading reward, recognition and perks program that includes gym membership, entry in to the Isle of Wight lottery, well supported pension, childcare vouchers, cycle to work scheme and a significantly discounted friends and family package.

WightFibre has built a strong reputation for great customer service living up to our company motto “Because We Care”.  All WightFibre employees must be committed to providing the best possible customer service to all our customers.

Recruitment for all these roles is being handled on WightFibre’s behalf by Isle of Wight Jobs.

Immediate Opportunities:

Wayleave Officer

Wightfibre are seeking an experienced Wayleave Officer to lead all aspects of customer negotiations on the Isle of Wight. As the Wayleave Officer you will be responsible for negotiating and resolving Wayleave, easement and lease issues relating to the our proposed FttH telecom network infrastructure build.

The Wayleave Officer will operate across multiple teams throughout the business to ensure a managed transition from sales inquiry through to customer install is achieved. You will be working closely with an existing Commercial Manager and as part of the wider New Build team and be able to prioritise and manage work to meet demanding deadlines. The successful candidate should demonstrate a positive attitude, a willingness to regard customer service as a top priority and will require a high degree of self-motivation, along with the ability to work in a flexible manner.

This is a full time role for a fixed term of 24 months with an immediate start.

For full details or to apply: details will be posted shortly.

Installation Engineers

We are currently seeking Installation Engineers to join to our professional team installing service in homes and businesses across the island. We will offer you the chance to further your personal development, receive an outstanding remuneration package and be part of this exciting phase of our growth. This is a customer facing role.

For full details or to apply, please click here.

Core Network (IP) Engineers

To join the Network Operations team responsible for the maintenance and the operation of the WightFibre core network. This will be a fully optical network to 50,000+ premises on the Isle of Wight. Wightfibre’s network has a number of cross-Solent connections for IP Transit and connections to LINX and other peering switches in London. The team require several knowledgeable individuals with experience of working with Juniper equipment and Linux based virtual server environment running network operation systems.

This role is highly technical and hands on role! Alongside your technical knowledge and understanding, you will also need to be an excellent communicator (written and verbal) with an attentive focus on the customer, contributing towards their overall experience of using the WightFibre network.

For full details or to apply, please click here.

Customer Service Representatives

We have an exciting opportunity for experienced Customer Service professionals looking to further their careers with a market leading local business. On offer is a fantastic working environment, a well established and friendly team, a progressive benefits package, on-going training and support and a wage that reflects your passion and commitment to providing the very best service to your customers. This is a customer facing role.

For full details or to apply, please click here.

Isle of Wight Jobs are also recruiting for our other roles. For more details please contact them directly.