Careers at WightFibre

WightFibre’s new full-fibre network is making the Isle of Wight one of the best connected places in the world. We are proud of this work and we are passionate about helping to make the island a great place to work, live and play.

Our company ethos is “because we care”.  We care about our customers, our employees and our island community. To work at WightFibre it is important that you too care about these things so that we can continue to deliver amazing broadband and outstanding customer service.  We are looking for team players who will always think of our customers first and who want to give back to our island community.

We want WightFibre to be a great place to work. Benefits include free gym membership, entry into the Isle of Wight lottery, well supported pension, childcare vouchers, cycle to work scheme and a significantly discounted friends and family broadband package.

Current Vacancies

Customer Service Representative

We have an opportunity for a dynamic and ambitious Customer Service Representative. We’re looking for people who have a genuine passion for customer service; natural problems solvers who like nothing more than achieve the highest level of customer satisfaction with a thirst for continuous career development. With a fantastic working environment and a well-established and highly talented team in place our client has a reputation for providing the very best levels of service to its customers so you need to be inquisitive and patient as you would be answering enquiries from a diverse and wide range of local people. Supporting the Customer Services Manager, you would be responsible for dealing with customers through different channels of communication including over the phone, web chat and social media.

Apply via Isle of Wight Jobs

Degree Apprenticeship – IP Network Engineer Specialising in Cybersecurity

The role is to work within the Network Operations team at WightFibre, whilst at the same time obtain a BSc (Hons) Digital and Technology Solutions degree specialising in Cyber Security. As an apprentice engineer you will have the opportunity to work with the team responsible for the maintenance and operation of the WightFibre core network.

More details and to Apply via Isle of Jobs