Customer Service From Hell

SkydishIf you thought BT customer service was bad, according to The Telegraph, Sky reportedly forced one unsatisfied customer to endure a 96-minute long conversation with a representative online last month just to cancel his account. And after all that, the customer still wasn’t able to actually cancel it.

 

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You can read the full Telegraph article here including a full transcript of the chat with the Sky agent.

For some REALLY good tips on how to cancel your Sky contract, check out the customer service guru website.