Service Update

There are no known faults at present.

Update from IWASP Scam Alerts

A couple of warnings for you from Trading Standards this week –

  • We have recently reported on Whatsapp scams where the scammer purports to be a relative who had lost their phone and they are using a replacement (hence a different number) they will then proceed to tell you a story about why they need you to send money or pay for something on their behalf as they cant access their online banking. Scammers are now using text messaging to carry out a similar scam – if you receive this type of message from a loved one DON’T send any money. Contact them using a different method and confirm that they are safe and not in need of any cash.
  • More reports this week about companies offering to survey your attic to see if you have damp, they will then show you pictures or meter readings showing high damp levels to scare you into either removing any foam insulation that you have had installed or have foam insulation installed. They rely on the fact that you won’t be in a position to go into your attic to check. DON’T allow these people into your property – they will take your money and you will gain no benefit from any work they do – remember any phone call out of the blue is likely to be a scam!

Remember scam texts can be forwarded to 7726

Scam emails to report@phishing.gov.uk

Remember – STOP – THINK – CHALLENGE

Stay Safe

Reporting a Scam

  • For advice on scams call – Citizens Advice Consumer Helpline: 0808 250 5050
  • To report a scam call – Action Fraud: 0300 123 2040

If you are concerned about somebody you care about or for more information on scams visit www.iwasp.org.uk

Stay Safe

Kind Regards,

WightFibre Customer Service Team


.





Broadband

Telephone

TV

Billing

E-mail

Service Updates

Planned Engineering

Coronavirus

Digi Dan