I’m moving home, can I take my service with me?
If you’re moving home, let our Sales team know as early as you can.
We’ll check whether WightFibre is available at your new address and what we need to do to move your service.
When you contact us, have your new address and preferred moving date ready if you can.
How much notice do I need to give?
Let us know about your move as early as you can.
The more notice you give us, the better chance we’ll have of arranging your service around your preferred moving date.
Contact us with your new address and expected moving date and we’ll explain what can be arranged.
What if WightFibre isn’t available at my new address?
Give us your new address and we’ll check whether WightFibre is available there.
If we can’t provide a service at your new home, our Sales team will explain what this means for your existing account and what options are available to you.
