Social Tariff – WightFibre Essential Broadband

A low cost full-fibre broadband for the home, available if you’re on one of 5 means tested benefits. Stay connected and enjoy broadband that just works.

Who is eligible?

WightFibre Essential Broadband is available to anyone who is currently claiming Universal Credit, Pension Credit, Income Support, Employment Support Allowance (Income Based) or Job Seekers Allowance (Income Based).

You can apply if you’re a new customer or an existing customer.

Only the person who is claiming the benefit can apply.

If you are only claiming contributory Job Seekers Allowance or contributory Employment Support Allowance, you will not be eligible.

What is included?

Includes WightFibre Full-Fibre 100 broadband, providing 100Mbps download and 100Mbps upload speeds. You will receive one of our WightFibre Hubs, which includes our HomePass app and all our usual broadband features such as parental controls, online protection and guest access.

A Pay as you use telephone line if you choose to have a landline

A 30 day rolling contract for peace of mind, that you can cancel at any time with no exit fees.

Free setup is included by our Island based installation engineers.

What is not included?

Any of our other add-on services can be added at their standard prices.

How does it work?

If you’re an existing customer, contact our Sales team on 01983 240 240 so that we can confirm your eligibility and move you to the appropriate product.

If you are a new customer that wants to switch to us, you can apply Online on our website at www.wightfibre.com/order, select full-fibre 100 Essential Broadband and follow the simple steps during the checkout, or call our Sales team who will gladly process your order.

What Happens if I’m no longer eligible for the Benefit?

We will automatically check every month that you are still eligible for the Essential Broadband product. In the event that your circumstances have changed we will move you onto our cheapest standard tariff at the time, and contact you to discuss your options.

Alternatives to Essential Broadband

Whilst our Essential Broadband is available to anyone who is claiming Universal or Pension credit, it’s not the only option out there. There are other ways to access the internet, including:

Mobile hotspot – If you have a mobile plan with unlimited data, you could use your smartphone to connect to the internet.
Public WiFi – Free public WiFi spots now exist all over the UK, in shopping malls, cafes and on modes of public transport, like trains and buses.
Local library – Many local libraries have free internet access that you can connect to via your own device, or a library computer.

Connecting to a free public WiFi network is simple and tends to be in exchange for a few personal details, or an email address at least.