How do I update my contact details?
Log in to My WightFibre and go to My details. You can change your email address, phone number and contact preferences there.
For security, changes to the account holder’s name may require an identity check.
How do I change my email address?
If you’d like to change the email address on your account, please contact Customer Services.
We’ll need to make sure we’re speaking to the account holder before we change your personal information.
How do I change my name?
If you need to change the name on your account, please contact Customer Services.
We’ll confirm your details with you and let you know if we need anything else to make the change.
How do I add another account contact?
If you’d like to add someone else to your account, please contact Customer Services.
We’ll explain what options are available and what information we need from you.
