How do I activate WightFibre voicemail?
Residential customers can access or activate voicemail by dialling 1571 from their WightFibre phone and following the prompts.
How do I set up my home phone?
Plug your phone into the port marked TEL on the back of your router. You don’t need a phone socket on the wall.
Will my WightFibre phone work during a power cut?
A fibre phone depends on powered broadband equipment. A power cut or network outage can stop all calls.
Keep a charged mobile available where there is coverage. If you depend on a landline and cannot use a mobile at home, contact WightFibre in advance to discuss support and whether a battery backup solution is suitable.
A battery backup for your home equipment does not guarantee service during a network outage. If an alarm or care device uses your phone line, check compatibility and backup arrangements with its provider.
