How do I activate WightFibre voicemail?
To activate voicemail, you can dial 1571 on your phone and follow the prompt.
If you have any issues, please contact Customer Services via Web Chat, WhatsApp or Phone.
How do I set up my home phone?
Plug your phone into the port marked TEL on the back of your router. You don’t need a phone socket on the wall.
Will my WightFibre phone work during a power cut?
A fibre phone depends on powered broadband equipment. A power cut or network outage can stop all calls.
Keep a charged mobile available where there is coverage. If you depend on a landline and cannot use a mobile at home, contact WightFibre in advance to discuss support and whether a battery backup solution is suitable.
A battery backup for your home equipment does not guarantee service during a network outage. If an alarm or care device uses your phone line, check compatibility and backup arrangements with its provider.
