Planned Engineering Work

⚠️ Planned Emergency Network Maintenance – Tuesday 13th May 2025

We will be performing essential overnight maintenance.

🛠 Maintenance Window

  • Start: Tuesday, 13th May 2025 – 23:59
  • End: Wednesday, 14th May 2025 – 01:59

During this time, brief interruptions to service may occur, lasting up to 5 minutes at a time.


🔄 What to Do After Maintenance

If you’re still experiencing issues such after the maintenance window:

  1. Restart your main hub or gateway (Plume Pod).
  2. Still not working? Contact our Customer Service Team from 08:00 on Wednesday at 01983 24 24 24.

We sincerely apologise for any inconvenience caused and thank you for your patience while we carry out this urgent work to restore full service performance.

— WightFibre Customer Service Team