Codes of Practice
Complaints & Disputes
Code of Practice Regarding Complaint Handling and Dispute Resolution for Domestic and Small Business Customers. Read online.
Special measures for end-users with disabilities. At WightFibre we take our responsibility towards disabled customers very seriously. Read online.
WightFibre policy on measures taken to effect payment or disconnection. Read online.
Number Translation Services
Number translation services code of practice publication of prices of calls. Read online.
Premium Rate Services
Customer enquiries and complaints. Read online.
Sales & Marketing
Fixed-line telecommunications services. Read online.