In April, we featured a blog reporting that Sky had to remove their misleading 99.9% broadband reliability advert following a complaint from Virgin Media.
One month on and their outages seem to be worsening. WightFibre’s customer service team have been busy this week with calls from existing Isle of Wight Sky users who are fed-up with their constant short-comings and are looking to move to a more reliable and consistent supplier.
We always aim to make our customers aware if there will be any service interruptions or when we are carrying out any necessary work. In addition to this, we strive to complete any necessary updates or work at a time which is most convenient to you.