WightFibre Shines at the IW Chamber Business Awards 2023
SHARE
The IW Chamber Business Awards 2023 was a memorable evening for WightFibre, as the Island’s telecommunications provider celebrated a hat-trick of achievements at the IW Chamber’s annual awards ceremony.
Held on Friday 12th May, the IW Chamber Business Awards recognised the exceptional achievements and contributions of businesses from across the Isle of Wight. WightFibre enjoyed an especially successful evening, receiving recognition for its customer service, its commitment as an employer and the contribution of CEO John Irvine.
The event highlighted not only WightFibre’s work but also the strength and diversity of the wider Isle of Wight business community.
IW Chamber Business Awards 2023 Customer Service Award
One of WightFibre’s major achievements at Business Awards 2023 was receiving the Customer Service Award.
WightFibre CEO John Irvine expressed his gratitude for the recognition and his pride in the work and dedication of the wider WightFibre team:
“It is always good to get external validation that we are doing what we say we do – delivering outstanding customer service ‘because we care’,” remarked John Irvine, CEO of WightFibre. “The Chamber’s Business Awards, being the Island’s premier awards ceremony, provide an excellent platform to showcase and celebrate the company’s commitment to customer satisfaction.”
The award recognised WightFibre’s commitment to providing a high standard of customer service. John also highlighted the hard work of the team and the loyalty of WightFibre customers, whose consistently high customer satisfaction scores have played an important role in the company’s success.
For WightFibre, providing excellent customer service is an essential part of its wider commitment to the Isle of Wight and the people it serves.
Employer Recognition at Business Awards 2023
The successes continued with WightFibre receiving the Employer of the Year Award.
John Irvine, who has headed WightFibre since 2012, has been passionate about making the company one of the best places to work on the Island.
He explained:
“Our ‘because we care’ ethos extends to caring about our employees too.”
This recognition was particularly important because creating a supportive working environment helps WightFibre attract and retain talented people. In turn, having a dedicated and motivated team enables the company to continue providing the high standard of service its customers expect.
The award reflects WightFibre’s belief that caring for customers and caring for employees go hand in hand.
Celebrating the Island’s Business Community
Looking back on Business Awards 2023, John highlighted the continued development of the IW Chamber’s annual awards event.
The increasing number and quality of entries means that even making the shortlist is an achievement worth celebrating. The range of companies represented also demonstrates the diversity of the Isle of Wight economy.
While the Island may be well known for tourism, the awards showcase businesses operating across many different sectors. Engineering and technology companies, alongside other industries represented on the shortlist, demonstrate the varied opportunities and expertise available here on the Island.
The awards therefore provide an important opportunity to recognise individual companies while celebrating the wider business community.
Three Major Achievements for WightFibre
For WightFibre, the IW Chamber Business Awards 2023 provided plenty to celebrate.
Winning recognition for customer service and as an employer demonstrated the importance of WightFibre’s “because we care” ethos, while John Irvine’s Outstanding Contribution Award acknowledged the wider impact of his and WightFibre’s work on the Island.
Together, the three achievements made the ceremony a particularly memorable evening for the business.
The event also showcased the collective success of businesses across the Isle of Wight and highlighted why the Island can be an excellent place to operate across a diverse range of industries.
To discover the other organisations recognised during the evening, visit the IW Chamber’s Business Awards 2023 winners page.
Want to experience WightFibre’s customer service for yourself? See if WightFibre serves your postcode and find out more about switching today
